Handling of Personal Information

Tokyo Ferrite Mfg Co., Ltd. (hereinafter referred to as “the company”) considers it a matter of utmost importance to comply with laws on the protection of personal information and to collect, use and control personal information in an appropriate manner within the company so that customers may use the website http://tokyoferrite-ho.co.jp (hereinafter referred to as “the website”) administered by the company with assurance. In using the website, we request that you understand sufficiently the company’s policy on the handling of personal information and submit personal information only if you agree with the policy.

Collection of Personal Information

The Personal Information described here refers to information that can identify a specific individual such as the name, address, telephone number, email address, etc. of the customer. In this website, personal information of the customer will be collected when making customer inquiries and requesting for materials, etc. Collection of personal information by the company shall be carried out on the basis of voluntary submission by the customer, in which event consent shall be given by the customer for the company to use the personal information concerned in accordance with its policy on the handling of personal information. If you do not agree to the policy, we request that you do not submit any personal information at all.

Use of Collected Personal Information

When collecting personal information, the purpose of the collection shall be clearly stated. This information will only be used to the extent necessary to attain the goal stated initially.

Sharing of Information

As a general rule, the company will not share personal information of the customer with third parties without the consent of the customer. If there is a need to share this information with other related companies in order to achieve the purpose indicated to the customer, the extent that the information will be shared shall be clearly indicated at the point of acquiring the personal information. Regarding customer inquiries, although not explicitly stated at the point of acquisition, personal information may be disclosed to outsourcing parties to the extent necessary without indicating this at the point of acquisition e.g. for the delivery of products, settlement of payments and so on. The company shall explicitly impose on the outsourcing parties the same obligation of confidentiality in not using the personal information of the customer other than for the intended purpose. Notwithstanding this, personal information of the customer may be disclosed if disclosure requests are made according to the laws of each country.

Deletion of Information

Regarding personal information of the customer to be obtained in order to achieve the stated purpose, the purpose shall be clearly indicated and the information shall be deleted after a certain time has passed. Please note that for data that has been deleted, subsequent requests from the customer to disclose or change the data shall not be entertained.


The company will not disclose personal information to third parties without the consent of the individual. However, we will disclose information where necessary in response to a legal request from the courts, police, consumer center, or an organization that possesses rights equivalent to these.

Changes in Information

If the personal information of the customer possessed by the company is not correct, or if you wish to delete your personal information, you may submit a personal request to info@tokyoferrite-ho.co.jp for the data to be corrected, updated or deleted.

Update of the Current Policy

Notice of changes in the current policy shall be posted on the company website. Please check out our policy on the handling of personal information on a regular basis.

Comments, complaints and objections regarding the handling of personal information

If the customer feels that the company has not complied with the policy on the handling of personal information posted on our company website, the customer may first contact us at info@tokyoferrite-ho.co.jp. After verifying the contents of your inquiry, we will send a reply email and ensure that the matter is addressed in a proper manner.

The policy regarding the protection of personal information was updated on February 1, 2006.


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